At USBA our top priority is to ensure the safety and health of our employees, their families, and our communities. As the coronavirus (COVID-19) continues to impact the lives of people across the world, we are doing our part to honor both this commitment to our employees, and to meet the ongoing needs of our Members and their families.
Our hearts and thoughts are with everyone affected by COVID-19 and we appreciate the healthcare workers, local communities and governments around the world who are working to contain this coronavirus.
We are closely monitoring the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and local health agencies for the latest developments related to COVID-19 and following the guidance of government and public health officials. We are reinforcing these agencies’ recommendations on the appropriate health and safety measures.
Most importantly, our goal is to continue to serve your needs. Should circumstances require a temporary closure of our offices, our professionals will continue to be accessible regardless of their location, via secure technology platforms, to provide service to our Members and their families to the best of our ability.
Please make sure we have your current email address if you would like to receive additional updates.
If you have any questions, please don’t hesitate to email us or contact any of our Member Service Center Associates at 800-821-7912 or Product Specialists at 877-297-9235 Monday through Friday 8 a.m. to 4:30 p.m. Central time.
Robin A. Snyder
Colonel, USAF (Ret.)