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USBA will be closed for the Memorial Day holiday starting at 2pm CST May 27th, through May 30th. Offices will re-open at 9am CST Tuesday, May 31st.

Tennessee Wildfires Important Notice
In response to recent wildfires in Tennessee, New York Life Insurance Company, in conjunction with an Executive Order issued by the Governor of Tennessee, is allowing an additional 60-day grace period on premiums due between March 30th and June 20th. This is not a waiver of premium, but a way of allowing our members impacted by the wildfires additional time to make their premium payments without penalty. For information, please call us at 800-821-7912.

New Mexico Wildfires Important Notice
In response to recent wildfires in New Mexico, New York Life in conjunction with the New Mexico Superintendent has agreed to temporarily extend premium payment grace periods to ensure impacted Members continue to remain insured even if they are having difficulty making premium payments from 04/22/2022 to 08/22/2022. If you’re in New Mexico and are having difficulties making your premium payments as a direct result of the recent wildfires, please contact us to see how we can help.

Update – COVID-19 Hours: M-F 9am to 4pm Central time


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Exclusive Online Payment for Members Only!
Now it’s even more convenient to stay up-to-date on your payments with two ways to pay online:

1. USBA EZ PAY is USBA’s monthly automated payment option. Sign up for recurring premium payments and we’ll send you $5 after three recorded deductions as our way of saying thanks!

2. USBA’s Pay By Credit Card for one-time or recurring payments. We now accept credit card payments online for times when you need to make a payment quickly or bring premium payments up to date. Or set up a recurring credit card payment to charge your card monthly, quarterly, semi-annually, or annually.

For either option, simply register here in our Member Service Center or sign in and select "Pay Premiums" to choose between automated bank drafts or online credit card payments.

Got questions or comments? Drop us a line.

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