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USBA Group Life Insurance plans are underwritten by New York Life Insurance Company
Questions? Call (800) 821-7912
or Contact Us

Important Note! For Members on monthly EZ PAY ONLY
USBA has experienced a process error for July premium deductions. To correct the issue as promptly as possible, we have refunded the premium to your account. Please expect the normal monthly premium to be deducted from your account this week. This will in no way affect your policy. We apologize for any inconvenience this may have caused. If you have any questions, do not hesitate to call us at (800) 821-7912.

If you incurred overdraft charges because of this error, please send a copy of the bank documentation verifying the fees incurred and they will be reimbursed as soon as possible. Fax the documentation to ATTN: Doug Richardson at (800) 368-7030 or email it to Our postal address can be found here.



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Welcome to the USBA Member Service Center

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Exclusive Online Payment for Members Only!
Now it’s even more convenient to stay up-to-date on your payments with two ways to pay online:

1. USBA EZ PAY is USBA’s monthly automated payment option. Sign up for recurring premium payments and we’ll send you $5 after three recorded deductions as our way of saying thanks!

2. USBA’s Pay By Credit Card for one-time or recurring payments. We now accept credit card payments online for times when you need to make a payment quickly or bring premium payments up to date. Or set up a recurring credit card payment to charge your card monthly, quarterly, semi-annually, or annually.

For either option, simply register here in our Member Service Center or sign in and select "Pay Premiums" to choose between automated bank drafts or online credit card payments.

Got questions or comments? Drop us a line.

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